Recent Posts

A Smoother Claim's Process

8/14/2019 (Permalink)

If you have suffered a disaster at your home or business the last thing you want is more to worry about. For this reason, our team ensures they make the claim process as stress free as possible. SERVPRO of Montgomery County will help make it “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • Create thorough visual and written documentation of the damage to your home or business
  • Document the condition of each item we remove for cleaning or storage
  • Work directly with your insurer, communicating with you at all times
  • Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their client. They are fully aware of the benefits that come along with our partnership. We do everything we can to make the entire process as easy as possible.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call us anytime. 931.645.1285. We are available 24/7.

How can SERVPRO of Montgomery County Help with Biohazard Concerns

8/9/2019 (Permalink)

SERVPRO of Montgomery County does more than just fire and water restoration.  Our professionals can also help you with Biohazard, Vandalism and Crime Scene Cleanup.

Bloodborne pathogens can be scary. Bodily fluids, tissues and other potentially risky substances can be removed and disposed of properly by our technicians who are trained in proper biohazard removal.

Crime scene residue can be overwhelming. Once law enforcement is finished with the area, let our professional technicians come in and deal with the fingerprint powder, evidence-gathering chemicals and residues from tear gas or pepper spray.  

Arson and vandalism can leave a home or business owner feeling vulnerable, violated and unsafe.  Let SERVPRO of Montgomery County take care of the aftermath. Our team can remove spray paint, clean up broken glass and clean up after a fire.

We are always “Here to Help” in any situation you might encounter. We pride ourselves in being a bright spot in a bad situation. Should you ever need our services, you can call our office anytime. 931.645.1285

SERVPRO Tackles Local Fire

8/8/2019 (Permalink)

Just two days ago, a local family suffered a terrible fire. Luckily, the fire was only contained to the second story. However, there is still a lot of damage to the house. Our SERVPRO team believes the fire began because of electrical problems. Electrical fires are responsible for an estimated 51,000 fires each year, nearly 500 deaths, more than 1,4000 injuries and around 1.3 billion dollars in damages. Electrical distribution systems are the third leading cause of home structural fires. In this case, this family got very lucky. 

Our SERVPRO team goes out and assesses the damage after the firemen have left. They walk through the house and take tons of pictures for our records. SERVPRO then removes all items in the damage area. Any items that they can save, they do. Then, they do repairs for all damaged areas. The SERVPRO team only has the most qualified technicians to help get the job done.

SERVPRO of Montgomery County Welcomes David LaPointe

7/31/2019 (Permalink)

We would like to welcome David LaPointe as our Chief Operating Officer and Vice President of SERVPRO of Montgomery County and Team Nicholson. David comes to us from SERVPRO Corporate where he was employed with them for ten years as Commercial Accounts Manager, focusing on developing relationships with national insurance companies and commercial clients. David has also been the Vice President of Sales for Americlaim, a national independent clams adjusting company, and Seek Publishing. David began his career with Sams Club in 1985 and worked for them as Operations, General Manager and Regional Sales Manager for 15 years. We are excited to have David on our team to help develop and grow our business to world class organization.

Common Water Issues for Businesses

7/28/2019 (Permalink)

For a commercial property owner in Montgomery County unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

Commercial Mold Removal

7/26/2019 (Permalink)

A recent call from a restauranteur to check out an old restaurant he purchased in hopes of giving it a new life resulted in quite a large mold job for SERVPRO of Montgomery County. Upon entering this abandoned space, it became clear immediately this was a mold remediation job for the experts! So we went to work! With mold covering the walls, the bar area, baseboards and crown “mold”ing (pun intended), our crew had to suit up with PPE including respirators and Tyvec suits to be sure they were protected! Mold remediation is a very tedious job for a home but when it is a commercial property like a restaurant, it is even more so.  Containment must be set up so as to not contaminated unaffected areas. All items with mold exposure had to be disposed of properly. And then at the end of the demo and clean up, an industrial hygienist was brought in to ensure that the commercial property checked out!

Mold remediation in a commercial property is a tedious yet rewarding job, especially when we get to see a building be brought back to life!

Professional Remediation Vs. DIY for Your Clarksville Home

7/24/2019 (Permalink)

Many Clarksville homeowners would argue that their methods of repairing and restoring damage to their home are as effective as the professionals could produce. While there might be instances in which this could be as effective or more money-saving, mold remediation is not one of these situations. There are some things that every homeowner should know about the differences between DIY mold removal and professional remediation work for their property.

One of the first concerns about mold damage that any Clarksville homeowner should have is the extent of the damage that they are currently facing. Even a small colony can spread quickly throughout a home and pose a significant risk to both structural integrity of the property and those that get exposed to the colony. This safety concern is one of the defining factors that should deter homeowners from DIY removal. Without the appropriate personal protective equipment and training, removal efforts could cause acute health effects.

DIY approaches encourage homeowners to use a harsh detergent like bleach and scrub over present colonies to remove them, but this can prove problematic as well for multiple reasons. The first of these concerns is that bleach can react adversely with certain types of mold and become more volatile. Another reason that this is less effective is that this approach only takes off surface mold, and does not remove the entire hyphae like the equipment our SERVPRO Franchise professionals use can.

Another concern is the spread of the organism. Homeowners do not have the available equipment to contain a spreading mold colony as our SERVPRO Franchise professionals do. With the use of air scrubbers, hydroxyl generators, and physical plastic sheeting barriers, we can effectively prevent the spread of the organism to new areas of the home while remediation and mold removal efforts get underway.

As tempting as it might sound to save money and take care of mold growth on your own, many homeowners find that the situation only ends up continually getting worse despite their efforts. Give our SERVPRO of Montgomery County remediation specialists a call at (931) 645-1285 to make mold damage “Like it never even happened.”

Storm VS Flood

7/22/2019 (Permalink)

Property owners may have a hard time differentiating storm damage from flood damage. Commercial properties can sustain water damage from either source. There are a few major differences to keep in mind that may help you manage these risks. 

The most general distinction is that storm water comes from above, whereas flood water usually overspills natural bodies or courses of water and covers at least two acres of ordinarily dry land. Storm damage to a commercial property may originate from a variety of causes such as

• High winds
• Heavy rain
• Hurricanes
• Snow
• Tornadoes

Most business insurance plans provide protection from damage caused by storms. Property owners will need additional coverage to offset the expenses of flood damage. If your property is located on a flood plain, you should make sure you carry the policies necessary to protect your investment.

Flooding occurs when water overflows a body of water or watercourse such as

• Creeks
• Dams
• Lakes
• Storm-water channels

For water to be considered a flood, it must not only cover two acres but affect at least two properties. If a commercial property is located in a high-risk zone and the owner has a mortgage from an insured and federally-regulated lender, he or she is required to maintain flood insurance. Damage resulting from either flooding or storms can cause severe problems and should be planned for, prevented, and handled as soon as possible. Regardless of the source of moisture, the risk of mold and other secondary damage within a building can be just as severe.

Restoring Damage From Storms and Floods

Restoration specialists can help property owners determine the precise causes of damage and the best solutions. If a commercial property in Clarksville, TN experiences flood damage or sustains damage during a storm, contact a commercial damage restoration company as soon as possible.

Why Smoke Detectors Are Important

7/20/2019 (Permalink)

The importance of smoke detectors have been ingrained into us, it feels like. We learn about fire safety and what to do when you hear a smoke detector first in school – and it’s repeated to us every year until we go to middle school. And – we’ve even been in the home when the batteries run out of the smoke alarm or every time we cook it sets off the alarm because it’s a little too close to the stove so we take down the smoke alarm.

We know this is bad, and we should absolutely think twice before taking out the batteries. Why? Because fire detectors work. According to The National Fire Protection Association three out of five home fire deaths come from homes that don’t have a smoke alarm. 

So, be sure to check your smoke detectors once a year, replace the batteries and make sure each and every fire detector is working in your home – they save lives after all! 

For all your fire cleaning needs, give us a call today at (931) 645-1285!

What Happens When You Have Water Damage

7/18/2019 (Permalink)

Nobody likes the unexpected – it can be scary and overwhelming and worse case, time and cost consuming. That’s why at SERVPRO of Montgomery County we try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly. 

What can you expect when you give us a call then?

One of our ladies in the office will first take your call, we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider. 

Once we get to your home, we will extract any standing water that needs to be extracted using either a hand held extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process. 

The next few days we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary. 

If you find yourself with an unexpected water loss give us a call at (931) 645-1285!