Recent Posts

Storms Roll Out and We Roll In

2/21/2019 (Permalink)

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Montgomery County knows immediate reaction to the disaster is important to helping you get your life back to normal. 

Utilizing our 1-4-8 Service Response Guidelines we strive to:

  • Contact you within 1 hour from notice of loss to arrange for your service. 
  • Be-on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival. 

Exceptions to our 1-4-8 Service Response times may apply under certain conditions, such as a local catastrophic event or storm situation. 

We also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

If you have storm damage to your home or property, call us today 931.645.1285. Timely mitigation is the key to minimize secondary damages caused by severe storms.  We are also a one stop shop. We can handle everything from tarping and board ups to all of your post construction needs as well. 

The Best Equipment for the Job

2/18/2019 (Permalink)

SERVPRO of Montgomery County understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We will answer your call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and personal property effectively. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Montgomery County uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers - work similarly to air conditioners 
  • Desiccant Dehumidifiers - uses chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

  • Ultra-Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of Montgomery County is available 24/7. Please call us today for all of your water and fire damage needs at 931.645.1285 

Secondary Water Damage

2/14/2019 (Permalink)

Water damage is a serious issue that you need to deal with promptly when it happens.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing unpleasant mold in just a few hours.

Homes in climates with high humidity are even more susceptible to mold and mildew.

Call SERVPRO of Montgomery County a water damage strikes your home. We will be there to help you make it “Like it never even happened.”

Ready for Whatever Happens

2/11/2019 (Permalink)

SERVPRO of Montgomery County is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

SERVPRO can provide:

  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • A SERVPRO franchise nearby - more than 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities - no fire or water damage is too big.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind and knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you help to minimize business interruption by having an immediate plan of action. Know what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the effects water and fire damage can have on your business.

10 Reasons to Partner with SERVPRO of Montgomery County

2/6/2019 (Permalink)

People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10.

1. We Get It
SERVPRO of Montgomery County understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

2. SERVPRO Is Qualified
Our repair and restoration team members have the best training in the industry. Our results will create a measurable difference for you.

3. We Respond to You Immediately
You can reach us 24/7. When a disaster strikes, we respond as quickly as possible. SERVPRO of Montgomery County can draw on more than 1,700 U.S. and Canada locations to get the right equipment and right professionals to you faster than other companies.

4. You’re Part of Our Team
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

5. We Use the Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Montgomery County to restore your property to preloss condition quickly, reliably, and more effectively.

6. We Practice the Golden Rule of Restoration
Restoring property is less expensive than replacing property. SERVPRO of Montgomery County professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

7. For Claim and Other Purposes, Your Loss Is Itemized
SERVPRO of Montgomery County can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

8. We’ll Help You Prevent Losses, Not Just Deal with Them
Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Emergency Ready Plan. 

9. We Handle Any Loss from A Natural Disaster—Big or Small
Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

10. We’re Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years. Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

Commercial Post Construction Cleanup & Restoration

2/6/2019 (Permalink)

SERVPRO of Montgomery County specializes in post construction cleanup and restoration. Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time.

We can help you meet your deadlines by providing thorough post-construction services in a timely manner. These services include:

    • Post-Construction Cleaning
    • Dehumidification and Drying
    • Final Cleaning
    • Emergency Response Restoration and Cleanup Services 

Post-construction cleaning takes place once the floors are down and the dry wall is up. The debris and dirt need to be removed in order to lay down carpet, paint, and decorate. SERVPRO of Montgomery County can provide the debris removal services to prepare the building for interior design. 

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on us to provide the help you need eliminating moisture and preventing the potential for mold growth. 

If you want the facility to look its best when the doors open, we provide cleaning services to give the building that extra shine. Services include: 

    • Carpet, resilient, and non-resilient floor prep and finish
    • Ceiling, walls, and fixture cleaning
    • Deodorization
    • Air Duct Cleaning
    • Debris Removal
    • Window Cleaning

Call SERVPRO of Montgomery County to help ensure your post-construction cleanup gets done as quickly as possible. 

Call us today at 931.645.1285

Fire Safety Tip: Keep Your Dryer Vent Clean

2/6/2019 (Permalink)

It may surprise you to learn that one of the leading causes of home fires is your dryer vent. When your dryer vent becomes clogged with lint, it is susceptible to catching fire. That can result in plenty of costly fire damage to your home.

There's a reason why clothes dryer fires are so common. Lint is actually extremely combustible. When it accumulates in your dryer, and the heat from drying comes in contact with it, it's little surprise that this material occasionally bursts into flame. Keep your lint trap clean!

However, this isn't the only way to reduce the possibility of a clothes dryer fire. You also need to check your dryer's vent hose. Make sure the hose is aluminum, and that it is not kinked or crushed. If the flow of hot air is obstructed, you'll boost the chances of a fire. You should also clean your vent line often. Lint can accumulate inside the hose, and that can also increase the likelihood of a fire. If you can't clean the hose on your own, hire a contractor to tackle this job.

Keep the area around your dryer clean. If your dryer does start a fire, you want that fire to spread as slowly as possible. Keeping boxes, clothing and other items away from your dryer will help keep any fire contained.

If you do suffer a dryer fire, know that you can call on the professionals at SERVPRO of Montgomery County. We can help with fire restoration efforts and with cleaning up the results of fire damage.

No one wants to suffer any type of fire. A fire that is as easily preventable as a clothes dryer fire, though, can be particularly upsetting. Make sure to keep your dryer's vents and lint trap clean to avoid these costly fires.

Fire Hazards Your Business Should Avoid

2/5/2019 (Permalink)

Fire damage in your Montgomery County business is a serious concern. Even moderate damage can result in your facility being closed for repairs for weeks on end, and this can be financially devastating. The unfortunate reality is that no business is immune to the risk of fire. Some facilities may be more likely to endure damage from a fire, such as a restaurant that uses open flames throughout the day. However, there are many fire hazards that are present in most workplaces on a daily basis regardless of the type of activities that take place in the building. When you know what these hazards are, you can take proper steps to address and mitigate those risks and prevent possible fire damage and smoke damage.

Below we have included the 3 main things to pay attention to.

1. Electrical Concerns

Damage to electrical wiring can result in sparks that quickly lead to damaging fires. Electrical wiring damage may include frayed cords, such as those connecting desktop computers to the wall power outlets. It may also include damage to internal wiring inside the walls, and these may be damaged by pests and other forces. Electrical fires may also start when power sockets are overloaded or when equipment gets too hot. Periodically review your company's wiring to identify areas of concern that need to be addressed.

2. Poor Equipment Maintenance

Other hazards in Montgomery County workplaces are related to poor equipment maintenance. For example, failing to service your furnace regularly may result in the accumulation of dust and other flammable debris. A gas leak in the furnace could result in a fire or an explosion. Fire hazards related to poor maintenance may also include dusty, dirty or greasy components, such as air ducts and vents, kitchen exhaust vents and many other features that are used throughout your facility. Scheduling necessary maintenance can decrease fire risk in these areas.

3. Flammable or Combustible Materials

Flammable and combustible materials are most commonly associated with industrial and warehouse environments, but even restaurants, hotels, dry cleaners and many other types of business may store combustible materials on-site. These materials should remain properly sealed according to the manufacturer’s recommendations at all times.

As you can see, there are numerous fire hazards that could result in serious damage in your business. If your Montgomery County business has already experienced fire damage, it is essential that repair work is completed as soon as possible. SERVPRO of Montgomery County is your trusted source for quality repair services. We can quickly restore your building to its previous condition so that operations can resume in your place of business. To request assistance with your damaged building, contact us today. You can reach us at 931.645.1285

Fire Escape Plan

1/24/2019 (Permalink)

SERVPRO® of Montgomery County sincerely hopes you will never need our services for your home or business to recover from fire or smoke damage.

There are times when portable fire extinguishers may not be enough to save your home. Sometimes the only option you have to keep yourself and loved ones safe is to simply escape. A small flame can turn into a large fire in a matter of minutes. Your life and the lives of the people you love are more important that your things. When the time comes, the most important thing you can do is to get yourself and others out of danger as quickly as possible.

We recommend that every family and office have a fire escape place in place. If for some reason it should ever be needed, you will be glad you had it. If you do not currently have one, we want to provide you with a few things to consider when crafting one.

10 things to consider when creating a fire escape plan.

1. Ensure that the plan is discussed with your family or office and ensure everyone understands the protocol.

2. Make sure all doors and windows can be easily opened if needed.

3. When possible, have at least 2 ways to exit every room.

4. When you exit, close windows and doors if possible, to shut in the flames.

5. Make sure everyone knows not to attempt to pick up valuables and to exit as quickly and safely as possible.

6. Make sure your plan includes a place to meet that is a safe distance from your home or office.

7. Do not turn off smoke alarms when you cook as they could provide a much-needed warning.

8. In the event you have to go through a smoke-filled area to escape, cover your nose and mouth with something and crawl on the floor.

9. Practice the plan as often as needed to ensure your family or office feels comfortable with the plan.

10. Periodically go over the plan that is in place to make sure everyone remembers what to do.

Dealing with Contaminated Water

1/21/2019 (Permalink)

Dealing with Contaminated Water

No one wants to get the news that their home or business has been flooded. However, SERVPRO® of Montgomery County will be there to assist you if such an event should occur. 

Below are 5 things to consider in the event of a water Damage.

  1. Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

It’s important to understand the damage contaminated water can do. When in doubt if you are dealing with contaminated water it is best to assume that you are handle everything with care and be sure to wash your hands after handling anything and do your best to keep the area off limits until SERVPRO® arrives to assess the situation.

  1. Do not walk through contaminated areas, as you could spread damage to unaffected areas.

In the event this occurs, make sure you remember where you walked so the affected areas can be properly treated. Contaminated water spreads quickly and can cause a multitude of problems in a short amount of time.

  1. Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

Turning on the HVAC system or allowing it to continue to run will cause the contaminates to spread through your home or office. This increases the amount of time for mitigation.

  1. Do not use household fans to dry the structure; air flow could spread contaminates.

It is important to remember that the most challenging aspect of contaminated water is not what you can see, but what you cannot see. Using household fans in a situation like this will only cause more harm to the structure and potentially to the people in the structure.

  1. Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Again, when in doubt act as though you are dealing with contamination. SERVPRO® will be on site as soon as possible to give a comprehensive breakdown of what you are dealing with. The sooner we are allowed to respond the better.

In the event of a water damage, take no chances. Call SERVPRO® of Montgomery County. 931.645.1285