Recent Posts

Cleaning After a Storm

10/16/2020 (Permalink)

When a storm causes damage to your home, you may feel overwhelmed and unsure of how to start the cleanup process. Due to flooding and other factors, however, there are several ways in which cleaning after a storm often differs from cleaning after other types of damage from water.

1. Water Is Removed

Whereas a pipe break may only require a certain area of the house to be cleaned, and it likely will not result in a major flood, storms can cause extensive water damage. Standing flood water can often be contaminated, meaning that removing the water can be hazardous if not done correctly. It’s important to use protective equipment, like masks, boots, gloves, and other items when removing water that is polluted.

2. Home Is Dried

Once water is removed from the home after a storm, it’s important to dry out the area. Keeping the home dry will help prevent mold growth. However, it’s important to make sure the right equipment is used while drying the area out after flooding. Using a vacuum cleaner or putting on a fan when a ceiling is drooping can be hazardous as well as ineffective. Once the home is dry, the next process of cleaning and restoration can begin.

3. Sanitization Is Required

Since storm floodwater is often contaminated, a home that has sustained flood damage is often typically thoroughly sanitized. In addition to cleaning items within your home, which may include furniture, clothes, or other personal belongings, the home itself may require special cleaning. Often, the process of disinfecting a home includes eliminating the causes of unpleasant odors as well as eliminating odors themselves, and the use of disinfectants as well as the use of antibacterial treatments.

Knowing the differences between pipe burst flooding and storm water damage can give you a better idea of what to expect and where to start the cleanup and restoration process. You could find it useful to work with water and storm damage professionals as you begin to restore your home.

A Smoother Claims Process

8/14/2020 (Permalink)

If you have suffered a disaster at your home or business the last thing you want is more to worry about. For this reason, our team ensures they make the claim process as stress free as possible. SERVPRO of Montgomery County will help make it “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • Create thorough visual and written documentation of the damage to your home or business
  • Document the condition of each item we remove for cleaning or storage
  • Work directly with your insurer, communicating with you at all times
  • Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their client. They are fully aware of the benefits that come along with our partnership. We do everything we can to make the entire process as easy as possible.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call us anytime. 931.645.1285. We are available 24/7.

SERVPRO of Montgomery County Welcomes David LaPointe

8/14/2020 (Permalink)

We would like to welcome David LaPointe as our Chief Operating Officer and Vice President of SERVPRO of Montgomery County and Team Nicholson. David comes to us from SERVPRO Corporate where he was employed with them for ten years as Commercial Accounts Manager, focusing on developing relationships with national insurance companies and commercial clients. David has also been the Vice President of Sales for Americlaim, a national independent clams adjusting company, and Seek Publishing. David began his career with Sams Club in 1985 and worked for them as Operations, General Manager and Regional Sales Manager for 15 years. We are excited to have David on our team to help develop and grow our business to world class organization.

Did You Know?

8/14/2020 (Permalink)

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Award-Winning Team

8/14/2020 (Permalink)

We take pride in being the best of the best. Our award-winning crew is here to work for you. Our accomplishments include:

  • Multiple Best of Clarksville for Best Water Restoration Company
  • 2018 SERVPRO Franchise of The Year
  • 2018 Legend Silver Award 
  • 2017 SERVPRO Top 15 
  • 2016 SERVPRO Top 15

We are also proud members of the Better Business Bureau and Clarksville Chamber of Commerce. 

Our highly-trained, professional, courteous crew and staff are here for you 24/7 for any emergency! You can trust your locally owned and operated SERVPRO of Montgomery County to take care of your home or business quickly and thoroughly "Like it never even happened." 

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

2018 SERVPRO Franchise Of The Year

8/14/2020 (Permalink)

It's a great day at SERVPRO! This past week at the 49th annual SERVPRO convention in Orlando, FL, SERVPRO of Montgomery County was awarded SERVPRO's highest distinction, the franchise of the year. We are proud to serve our community and make it "Like it never even happened," every single day. Thank you to the men and women who allow us to serve them. We will continue to give you our best every single time. For more information on SERVPRO of Montgomery County's award-winning service or to get a quote, give us a call at (931) 645-1285 or visit our website at http://www.SERVPROmontgomerycounty.com.

Pictured: (left to right)

Josh Hyatt (Office Manager), Billy Morrison (General Manager), Leo Millan (Business Development Manager), Brent Nicholson (Owner), Josh Marazzito (Sales & Marketing Manager), Jeff Williams (Operations Manager), Thomas Durrett (Sales & Marketing Manager). 

Recognize Signs Of Mold

7/13/2020 (Permalink)

In as little as 48 hours, mold can become a problem in your home or business when there’s a water intrusion, like that of a roof leak or leaking water line. If you have a mold problem in your home or business, your primary focus should be safety. Make sure you avoid affected areas and turn off the HVAC system and fans. Contact SERVPRO of Montgomery County for mold remediation services. Remember significant mold growth can occur in as little as 48-72 hours. You might notice a strong, musty odor, this may indicate mold hidden by drywall or under carpeting; mold isn’t always visible but the odor can help identify it. Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. If you suspect mold growth in your home or business, give SERVPRO of Montgomery County a call at (931) 645-1285.

What to Look For in a Restoration Company

7/9/2020 (Permalink)

When choosing a restoration company in Clarksville, here are some features to look for. Choosing the right company for your property's restoration needs can make a difference. 


1. The Ability to Deal with Multiple Damage Types

Many professional restoration services like SERVPRO® offer the ability to work with multiple damage types. This is because one type of damage can lead to another. For example, fire put out by water can result in mold if the water is left too long. Most restoration companies can help fix smoke and fire damage, water damage, storm damage and can include mold remediation for this exact reason.

2. A Quick Response Time

Being faster to any size disaster means arriving with the right materials and equipment required to do the job. Locally owned franchises such as SERVPRO® have locations across the country allowing them to be where they need to when disaster strikes. Because they are a franchise, they also have access to corporate equipment and materials, which gives them the ability to handle large-scale jobs as well.

3. They Offer a Variety of Services

A restoration company such as SERVPRO® also offer a variety of services designed to help your agent process the insurance claim. These include an electronics inventory service and online database that provides access to information such as photographs and progress reports for the damaged areas, estimates, filed paperwork, and many other details needed for a properly filed claim.

Whether you're choosing a restoration company because they're faster to any size disaster, or they can deal with multiple damage types, you may want to look at the other services they provide. Many companies can help you clean your damaged items as well as the structure and has services they can offer which can make keeping track of the details needed by your insurance provider easier.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Multiple Types of Restoration Call SERVPRO of Montgomery County today at (931)645-1285

Who To Call For Water and Fire Damage Emergencies

7/9/2020 (Permalink)

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent, the choice comes down to ultimately who you feel confident in and comfortable having in your home We here at SERVPRO of Montgomery County try to be the best restoration company in the area with great communication, trust, and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Montgomery County Today at (931) 645-1285

Tips on Professional Water Damage Remediation

7/8/2020 (Permalink)

Plumbing defaults, floods and sewerage systems defaults can cause a lot of water damage to any commercial building or residential premises. Water damage not only affects the structure of a house, but it also affects the contents of that building. Whether the damage is from pipe break, supply line break or flooding, it is recommended to work with water restoration professionals who shall help in restoring the building to its normal condition. In the event of flood damage mitigation, several things must be taken into account to because the process can be complex.

Water damage Mitigation approach

  • Initial inspection 

The primary consideration is assessing the entire pipe break or supply line break systems and understanding the requirements for the work. The water cleanup experts must, therefore, be able to conduct a comprehensive inspection process regarding the water in home or water in business premises. This helps the restoration company to understand the cost caused by the flood damages, the time frame of the mitigation process as well as materials and machines required in the process.

During inspection, the professionals evaluate the cause of the pipe break or supply line break and try to stop excessive water from entering the building. Some components inspected by a restoration company include the pipes supplying water on business premises, the source of the water and supply lines. If the flood damages contain some sewerage components in the supply line break the professionals will precede with the necessary precautions.

  • Water removal 

After a restoration company has inspected the entire project, they'll proceed to the water cleanup process to evacuate water in business or residential areas. This is where the water is extracted from the inside and outside the premises, including moisture removal. Good technology and efficient water extraction machines, thousands of gallons of water in a home can be removed from the affected premises quickly. 

  • The Drying process 

After extraction of water, the restoration company uses dehumidifiers and air movers to ensure that space is completely dried. During the drying process, windows are opened to allow air circulation. During drying, the restoration companies are required to monitor the affected areas and make adjustments on their water cleanup equipment if necessary.

The primary objective is to provide the most effective services, save the client money, time and restore the building to its normal conditions within the agreed period.

  • Actual Remodeling 

This is the final step in any water damage removal process. The process entails re-tilling of the house, painting, reconstruction of the walls and the floor or even renovating the roof. Every remodeling process in each premise is done differently. This mostly depends on the extensiveness of the damage and the desires of the homeowner.

The remodeling process reflects the kind of design a homeowner shall have after the entire damage renovation process. The homeowner should define and declare the kind of designs they want to be restored to their flooded homes before the actual work is done. This helps in ensuring that the remodeling fits the desires and anticipations of the homeowner. It also helps the expert in knowing the materials in restoring the flooded home, pipe breaks and necessary supply line break.

Some things to consider

In case you experience floods in your home or a business premises, it is important to start the water cleanup process as early as possible. Removing some things from the flooded home such as the furniture, fittings, electrical fixtures and other belongings is necessary even before you call the experts. These are things that can absorb water and cause more flood damages and thus more losses. You can as well, ask reputable water removal companies to do such work for you to avoid more losses during the mitigation on the flooded home.