Recent Water Damage Posts

Water Heater Damage

4/5/2019 (Permalink)

One pipe leak can result in major water damage throughout many rooms in a home. When a hot water heater leaks in the attic it can cause damage in several rooms below. Typically, in these situations, you don't know there is a problem until it's too late!

SERVPRO of Montgomery County is equipped to respond to these types of water damages the same day the job is called in. We will extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50-gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Montgomery County today! 931.645.1285

Preventing Water Damage While On Vacation

4/2/2019 (Permalink)

One of the highest insurance claims by homeowners is water damage, according to a study done by the Insurance Institute. In fact, leaky pipes and in often cases appliances cause millions of dollars of damage in freezing weather and storms annually. While you’re on vacation, it’s no surprise that a leaky pipe can burst and cause hundreds of dollars of repairs.

Here are 7 Steps to follow before you go on vacation.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. If any show damage, getting them replaced before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

If you do experience water damage while you are away from your home, contact SERVPRO of Montgomery County as soon as possible. 931.645.1285

The Best Equipment for the Job

2/18/2019 (Permalink)

SERVPRO of Montgomery County understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We will answer your call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and personal property effectively. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Montgomery County uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers - work similarly to air conditioners 
  • Desiccant Dehumidifiers - uses chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

  • Ultra-Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of Montgomery County is available 24/7. Please call us today for all of your water and fire damage needs at 931.645.1285 

Secondary Water Damage

2/14/2019 (Permalink)

Water damage is a serious issue that you need to deal with promptly when it happens.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing unpleasant mold in just a few hours.

Homes in climates with high humidity are even more susceptible to mold and mildew.

Call SERVPRO of Montgomery County a water damage strikes your home. We will be there to help you make it “Like it never even happened.”

Dealing with Contaminated Water

1/21/2019 (Permalink)

Dealing with Contaminated Water

No one wants to get the news that their home or business has been flooded. However, SERVPRO® of Montgomery County will be there to assist you if such an event should occur. 

Below are 5 things to consider in the event of a water Damage.

  1. Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

It’s important to understand the damage contaminated water can do. When in doubt if you are dealing with contaminated water it is best to assume that you are handle everything with care and be sure to wash your hands after handling anything and do your best to keep the area off limits until SERVPRO® arrives to assess the situation.

  1. Do not walk through contaminated areas, as you could spread damage to unaffected areas.

In the event this occurs, make sure you remember where you walked so the affected areas can be properly treated. Contaminated water spreads quickly and can cause a multitude of problems in a short amount of time.

  1. Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

Turning on the HVAC system or allowing it to continue to run will cause the contaminates to spread through your home or office. This increases the amount of time for mitigation.

  1. Do not use household fans to dry the structure; air flow could spread contaminates.

It is important to remember that the most challenging aspect of contaminated water is not what you can see, but what you cannot see. Using household fans in a situation like this will only cause more harm to the structure and potentially to the people in the structure.

  1. Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Again, when in doubt act as though you are dealing with contamination. SERVPRO® will be on site as soon as possible to give a comprehensive breakdown of what you are dealing with. The sooner we are allowed to respond the better.

In the event of a water damage, take no chances. Call SERVPRO® of Montgomery County. 931.645.1285

Water Damage From a Burst Pipe

9/18/2018 (Permalink)

Water Damage  Water Damage From a Burst Pipe This building had a pipe burst in the ceiling causing damage.

Water Damage in Clarksville from a Burst Pipe Should be Promptly Addressed

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. An inexperienced homeowner attempting to fix the problem may just make it worse.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Montgomery County to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, and kitchens. Mold removal can be a very difficult task once a foothold has been secured.

Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Montgomery County has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst 
pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Rooms Most Likely to Flood

7/23/2018 (Permalink)

Water Damage Rooms Most Likely to Flood Flooded apartment kitchen in Montgomery County.

A Clarksville water damage is not an equal opportunity striker. Rather, it is more likely to attack in particular rooms of your house. Learning more about where water damage is most likely to take place is important because it enables you to develop a comprehensive action plan that will prevent or minimize property damage. SERVPRO of Montgomery County recommends the following short outline regarding the four rooms that are most at risk for water intrusion:


Water always tries to seek its weakest resistance to flow by the force of gravity. Your basement is the lowest area of your property; water heaters, furnaces, and washing machines can malfunction causing water leakages. Additionally, the basement seepage can result from external forces such as a massive outdoor downpour that penetrate the walls, natural groundwater that infiltrates the basement floor through cracks, or a large scale flooding. As such, you should check your basement regularly to spot evidence of leaks or active leaks that might be occurring. Be aware of a sense of dampness or a musty odor resulting from a mold infestation.


The bathroom is a main intersection between drain pipes and plumbing supply lines. Plenty can go wrong in this room of your property. Overflowing toilets, tubs, showers, and leaky pipes can all contribute to the onset of water damage. Additionally, the bathroom can be a zone for high humidity that triggers mold and mildew growth.

Laundry Room

The washing machine and utility sink move large volumes of water in a short amount of time. In some cases, the water supply hose could break or crack, the drain hose may dislodge from its drain exit, or the supply line may burst or pinhole. If the leakage happens while you are on vacation or out of town, the water damage could result in a flood that impacts your entire home. You should have your hoses changed every five years or earlier to stay on the safe side. Large amounts of standing water have an enormous impact on furnishings and structural materials like warped furniture or mold growth


Like your bathroom, the kitchen is a room that carries a risk of high water. For example, large sinks can accept and subsequently drain high volumes of water. Additionally, clogs and plumbing leaks can cause overflows and backups. Finally, ice makers and dishwashers connected to your supply lines can spill water or cause leaks by snapping. SERVPRO recommends calling a plumber and/or immediately fixing any leak in the kitchen.

Although recognizing which rooms of your home are at a significant risk of water damage is important, this does not mean that you will always be able to prevent a problem from occurring. If you do experience water damage, there's only one company to call for water damage restoration services: SERVPRO of Montgomery County. Our IICRC-certified technicians are ready to assist you 24/7 with any water intrusion or storm emergency. From water removal to final walk-through, we guarantee our services to your complete satisfaction.

Why SERVPRO of Montgomery County?

6/4/2018 (Permalink)

Water Damage Why SERVPRO of Montgomery County? SERVPRO of Montgomery County has the equipment to get your home or business dried quickly and efficiently.

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Montgomery County Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Give SERVPRO of Montgomery County a call at 931-645-1285.

4 Easy Tips to Prevent Water Damage

5/15/2018 (Permalink)

Water Damage 4 Easy Tips to Prevent Water Damage Keep dry this summer by preventing a water damage and avoiding disaster.

With the school year coming to an end this means kids will be “flooding” into homes this summer. Check out these suggestions from SERVPRO of Montgomery County for preventing a water damage while your kids are home:

  1. Be careful where you plant

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

  1. Clean out roof gutters

On a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. If your gutters are too high, be safe and get a professional to check them.

  1. Use a drain snake instead of unclogging chemicals

Most folks don’t realize these chemicals are eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.

  1. Never pour grease down your sink

It doesn’t matter if you flush it with hot or cold water, grease can still cling to your pipes and could still cause some serious damage and blockage. The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done. However, we know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. Call SERVPRO of Montgomery County at (931) 645-1285.

How water damage impacts your Sango home

4/17/2018 (Permalink)

Water Damage How water damage impacts your Sango home Water damage in a local Sango home. After the water was extracted the team moved in all the drying equipment.

Drastic Results from Water Damage to Your Sango House

One of the worst things that a homeowner can find themselves grappling with is a flood. In the aftermath of a flood, the property becomes susceptible to extensive water damage that can adversely impact your home. Water damage becomes progressively worse with each passing minute. And can give rise to the following problems:

  • mold and mildew proliferation in your walls, furnishings, and carpets
  • the growth of microorganisms that cause rotting in wood and fabric
  • odors that become progressively worse/permanent
  • drywall becomes warped, soaked, and unusable
  • wood and furniture become malformed and starts to smell
  • metal rusts and starts to tarnish

Once these problems begin to surface, your insurance claim will often rise in cost. Additionally, your chance of recovering your home and restoring its original value can decrease drastically. It's also important to note that water damage can make your home difficult or impossible to live in if fungi begin to grow. The fungi show up as black or green mold, and can appear wherever moisture or water has accumulated. There are more problems that can surface including buckling floors, wooden door casings that swell up, wallpaper that peels, and adhesives that lose their bond with ceramic tile. Some other challenges that can occur include the staining of fabric, failure of electronic components, and peeling of paint. Home occupants are also at risk of contaminants in the water and air. Finally, exposure to contaminants can pose a variety of health issues, including increased susceptibility to respiratory issues, lung problems, and pathogenic diseases.


The many results from water damage can have a negative impact on your Sango home. However, you can limit initial damage to your home by immediately calling in a water damage restoration company such as SERVPRO. The rapid execution of the water removal process helps protect the health of your household members from deteriorating. By contracting such a professional team of water damage specialists, the technicians immediately attack and quickly arrest mold growth before it becomes a serious, health-compromising issue in your home. Additionally, SERVPRO can offer a wealth of other cleanup services that help restore your Sango residential property to its previous condition. You can then resume living in it without fear or anxiety. With extensive industry experience, we know how nerve-wracking dealing with water damage can be. And that's why we work with expedience and excellence to eliminate all issues that negatively impact your abode.

Locally Owned and Operated

We live and work in Sango too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Montgomery County is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Sangocommunity and want to do our part to make our community the best it can be.

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. Call us. (931) 645-1285

What’s an Ice Dam?

1/18/2018 (Permalink)

Water Damage What’s an Ice Dam? Does this look familiar? Your home may have an ice dam issue.

Have you ever heard of an ice dam?

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and

into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

So what causes ice dams?

They’re often caused from poor ventilation and climate control within the attic of a home. When the attic gets too warm, this can cause snow on the roof of the home to melt. When your home has recessed lighting, skylights, intricate roof designs and/or heating ducts, you’re probably at an increased chance for an ice dam to form.

How can you check for ice dams?

You can look for some warning signs that will tip you off to the presence of the sometimes elusive ice dam. Icicles can be an initial sign, according to To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Another sign is if ice is coming through the home’s soffits or forming in the gutters, or there’s ice appearing on the exterior walls. 

Do you know what to do if you have an ice dam?

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to your property, we’re here to help. Call us at SERVPRO® of Montgomery County; we’re available 24/7, ready to restore to preloss condition.

Pipe Burst at Local Clarksville Restaurant

1/4/2018 (Permalink)

Water Damage Pipe Burst at Local Clarksville Restaurant The flooding in the restaurant covered much of the dining space with up to 2+ inches of water.

Late last week, we responded to the complaint of flooding inside a local restaurant in the area. Water covered much of the customer dining space, leading to an obvious issue for the restaurant when trying to serve its clients (see image above). As it turns out, there was an issue with freezing water inside the pipes located in the ceiling of the building, which caused an emergency sprinkler head to burst and water to erupt into the dining space.

Contrary to popular belief, water pipes don’t burst just because of the H2O performing a phase change into ice. When water freezes inside a pipe, pressure begins to build up internally within the walls of the pipe because water expands as it freezes. This pushes water inside the pipe toward the faucet or valve, causing increased water pressure which eventually can cause a pipe to rupture.

In order to reduce damage costs and have a speedy and effective turn around to fix the damage from the burst pipe, the restaurant called SERVPRO of Montgomery County.

Our highly trained restoration specialists performed an inspection of the restaurant to determine the scope and extent of the water damage and performed tests to determine how far the moisture traveled, that way we could ensure proper and complete restoration of the building. We removed the water through extraction (we use pumps and vacuum units to quickly remove the water) and set up air movement in combination with dehumidifiers. After restaurant hours and through the weekend our construction team was hard at work replacing water damaged drywall and painting the walls of the restaurant.

Our team was able to effectively resolve the restaurant’s water damage issue within no time, allowing the business to run as normal and continue to serve its customers with little downtime.

Whenever you’ve got an issue with water damage, don’t hesitate to call us! We’re a local Clarksville TN company and we’re ready to respond 24/7 to your emergency needs, repairing the damage “Like it never even happened.”

Freezing Temps = Freezing Pipes

1/3/2018 (Permalink)

Water Damage Freezing Temps = Freezing Pipes Colder temperatures bring a risk of freezing water in your pipes.

Now that winter is finally here, there’s bursting pipes everywhere!

As temperatures drop below freezing, water pipes both at your home and your workplace run the risk of freezing and potentially bursting. When this happens, flooding and damage can occur to the property and possessions. Although bursting pipes can lead to a myriad of issues, the good thing is that this can often be avoided. Here are a few tips to help safeguard against freezing pipes:

Add extra insulation

Pipes that are located in the basement or attic may not be adequately protected from freezing temperatures. Adding extra insulation, such as fiberglass or foam rubber, can be a solution for exposed pipe in these areas.

Caulk holes and cracks

All holes and cracks near pipes should be sealed to keep out cold air and keep warm air inside. This should be done both on the inside and the outside of the building.

Drip your faucets

Opening the faucet can relieve pressure in the pipe that is created from the frozen water, keeping the pressure from building up and therefore reducing the chances that the pipe bursts and you have a flooding situation.

Open cabinet doors

Warm air will more readily circulate around pipes if cabinet doors are kept open. If the air around the pipe is kept warm, the chances of water freezing within the line will be reduced.

Make sure the heat is up

Keep your household or business temperature above 50 degrees Fahrenheit, even when there’s no one occupying the building for periods of time.  

In the event that disaster does strike and damage is done by frozen pipes flooding your property, our team here at SERVPRO of Montgomery County is ready to spring into action and make it “Like it never even happened.” Call us anytime, we're ready to respond to your emergency 24/7.