Recent Why SERVPRO Posts

Cleaning After a Storm

10/16/2020 (Permalink)

When a storm causes damage to your home, you may feel overwhelmed and unsure of how to start the cleanup process. Due to flooding and other factors, however, there are several ways in which cleaning after a storm often differs from cleaning after other types of damage from water.

1. Water Is Removed

Whereas a pipe break may only require a certain area of the house to be cleaned, and it likely will not result in a major flood, storms can cause extensive water damage. Standing flood water can often be contaminated, meaning that removing the water can be hazardous if not done correctly. It’s important to use protective equipment, like masks, boots, gloves, and other items when removing water that is polluted.

2. Home Is Dried

Once water is removed from the home after a storm, it’s important to dry out the area. Keeping the home dry will help prevent mold growth. However, it’s important to make sure the right equipment is used while drying the area out after flooding. Using a vacuum cleaner or putting on a fan when a ceiling is drooping can be hazardous as well as ineffective. Once the home is dry, the next process of cleaning and restoration can begin.

3. Sanitization Is Required

Since storm floodwater is often contaminated, a home that has sustained flood damage is often typically thoroughly sanitized. In addition to cleaning items within your home, which may include furniture, clothes, or other personal belongings, the home itself may require special cleaning. Often, the process of disinfecting a home includes eliminating the causes of unpleasant odors as well as eliminating odors themselves, and the use of disinfectants as well as the use of antibacterial treatments.

Knowing the differences between pipe burst flooding and storm water damage can give you a better idea of what to expect and where to start the cleanup and restoration process. You could find it useful to work with water and storm damage professionals as you begin to restore your home.

A Smoother Claims Process

8/14/2020 (Permalink)

If you have suffered a disaster at your home or business the last thing you want is more to worry about. For this reason, our team ensures they make the claim process as stress free as possible. SERVPRO of Montgomery County will help make it “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • Create thorough visual and written documentation of the damage to your home or business
  • Document the condition of each item we remove for cleaning or storage
  • Work directly with your insurer, communicating with you at all times
  • Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their client. They are fully aware of the benefits that come along with our partnership. We do everything we can to make the entire process as easy as possible.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call us anytime. 931.645.1285. We are available 24/7.

Award-Winning Team

8/14/2020 (Permalink)

We take pride in being the best of the best. Our award-winning crew is here to work for you. Our accomplishments include:

  • Multiple Best of Clarksville for Best Water Restoration Company
  • 2018 SERVPRO Franchise of The Year
  • 2018 Legend Silver Award 
  • 2017 SERVPRO Top 15 
  • 2016 SERVPRO Top 15

We are also proud members of the Better Business Bureau and Clarksville Chamber of Commerce. 

Our highly-trained, professional, courteous crew and staff are here for you 24/7 for any emergency! You can trust your locally owned and operated SERVPRO of Montgomery County to take care of your home or business quickly and thoroughly "Like it never even happened." 

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

2018 SERVPRO Franchise Of The Year

8/14/2020 (Permalink)

It's a great day at SERVPRO! This past week at the 49th annual SERVPRO convention in Orlando, FL, SERVPRO of Montgomery County was awarded SERVPRO's highest distinction, the franchise of the year. We are proud to serve our community and make it "Like it never even happened," every single day. Thank you to the men and women who allow us to serve them. We will continue to give you our best every single time. For more information on SERVPRO of Montgomery County's award-winning service or to get a quote, give us a call at (931) 645-1285 or visit our website at http://www.SERVPROmontgomerycounty.com.

Pictured: (left to right)

Josh Hyatt (Office Manager), Billy Morrison (General Manager), Leo Millan (Business Development Manager), Brent Nicholson (Owner), Josh Marazzito (Sales & Marketing Manager), Jeff Williams (Operations Manager), Thomas Durrett (Sales & Marketing Manager). 

What to Look For in a Restoration Company

7/9/2020 (Permalink)

When choosing a restoration company in Clarksville, here are some features to look for. Choosing the right company for your property's restoration needs can make a difference. 


1. The Ability to Deal with Multiple Damage Types

Many professional restoration services like SERVPRO® offer the ability to work with multiple damage types. This is because one type of damage can lead to another. For example, fire put out by water can result in mold if the water is left too long. Most restoration companies can help fix smoke and fire damage, water damage, storm damage and can include mold remediation for this exact reason.

2. A Quick Response Time

Being faster to any size disaster means arriving with the right materials and equipment required to do the job. Locally owned franchises such as SERVPRO® have locations across the country allowing them to be where they need to when disaster strikes. Because they are a franchise, they also have access to corporate equipment and materials, which gives them the ability to handle large-scale jobs as well.

3. They Offer a Variety of Services

A restoration company such as SERVPRO® also offer a variety of services designed to help your agent process the insurance claim. These include an electronics inventory service and online database that provides access to information such as photographs and progress reports for the damaged areas, estimates, filed paperwork, and many other details needed for a properly filed claim.

Whether you're choosing a restoration company because they're faster to any size disaster, or they can deal with multiple damage types, you may want to look at the other services they provide. Many companies can help you clean your damaged items as well as the structure and has services they can offer which can make keeping track of the details needed by your insurance provider easier.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Multiple Types of Restoration Call SERVPRO of Montgomery County today at (931)645-1285

Who To Call For Water and Fire Damage Emergencies

7/9/2020 (Permalink)

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent, the choice comes down to ultimately who you feel confident in and comfortable having in your home We here at SERVPRO of Montgomery County try to be the best restoration company in the area with great communication, trust, and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Montgomery County Today at (931) 645-1285

SERVPRO Tackles Local Fire

7/8/2020 (Permalink)

Two days ago, a local family suffered a terrible fire. Luckily, the fire was contained to the second story. However, there's still a lot of damage to the house. Our SERVPRO team believes the fire began because of electrical problems. Electrical fires are responsible for an estimated 51,000 fires each year, nearly 500 deaths, more than 1,4000 injuries and around 1.3 billion dollars in damages. Electrical distribution systems are the third leading cause of home structural fires. In this case, this family got very lucky. 

Our SERVPRO team assesses the damage after the firefighters have left. They'll walk through the house and take tons of pictures for our records. SERVPRO then removes all items in the damage area. Any items that they can save, they do. Then, they do repairs for all damaged areas. The SERVPRO team only has the most qualified technicians to help get the job done.

How Can SERVPRO of Montgomery County Help With Biohazard Concerns

7/8/2020 (Permalink)

SERVPRO of Montgomery County does more than fire and water restoration.  Our professionals can help you with Biohazard, Vandalism and Crime Scene Cleanup.

Bloodborne pathogens can be scary. Bodily fluids, tissues and other risky substances can be removed and disposed of properly by our trained biohazard technicians.

Crime scene residue can be overwhelming. Once law enforcement is finished with the area, let our professional technicians come in and deal with the fingerprint powder, evidence-gathering chemicals and residues from tear gas or pepper spray.  

Arson and vandalism can leave a home or business owner feeling vulnerable, violated and unsafe.  Let SERVPRO of Montgomery County take care of the aftermath. Our team can remove spray paint, clean up broken glass and clean up after a fire.

We are “Here to Help” in any situation you might encounter. We pride ourselves in being a bright spot in a bad situation. Should you ever need our services, you can call our office anytime. 931.645.1285

Cleaning After a Storm

2/11/2020 (Permalink)

Air movers set up in a room after a tropical Storm Air movers in a Florida home after a tropical storm

When a storm causes damage to your home, you may feel overwhelmed and unsure how to start the cleanup process. Due to flooding and other factors, however, there are several ways in which cleaning after a storm often differs from cleaning after other types of damage from water.

1. Water Is Removed

Whereas a pipe break may only require a certain area of the house to be cleaned, and it likely will not result in a major flood, storms can cause extensive water damage. Standing flood water can often be contaminated, meaning that removing the water can be hazardous if not done correctly. It’s important to use protective equipment, like masks, boots, gloves and other items when removing water that is polluted.

2. Home Is Dried

Once water is removed from the home after a storm, it’s important to dry out the area. Keep the home dry will help prevent mold growth. However, it’s important to make sure the right equipment is used while drying the area out after flooding. Using a vacuum cleaner or putting on a fan when a ceiling is drooping can be hazardous as well as ineffective. Once the home is dry, the next process of cleaning and restoration can begin.

3. Sanitization Is Required

Since storm floodwater is often contaminated, a home that has sustained flood damage is often typically thoroughly sanitized. In addition to cleaning items within your home, which may include furniture, clothes or other personal belongings, the home itself may require special cleaning. Often, the process of disinfecting a home includes eliminating the causes of unpleasant odors as well as eliminating odors themselves, and the use of disinfectants as well as the use of antibacterial treatments.

Knowing the differences between pipe burst flooding and a storm water damage can give you a better idea of what to expect and where to start the cleanup and restoration process. You could find it useful to work with water and storm damage professionals as you begin to restore your home.