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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

The Power of Master Service Agreements: Fast Response and Strong Relationships

9/18/2023 (Permalink)

 
Do you have a super hero on speed dial?
In the fast-paced world of business, rapid response is essential, especially during emergencies. Picture this: a national heatwave causes an abrupt A/C outage, with the potential to turn a hospital into an oven of stress and panic. In times like these, having a Master Service Agreement (MSA) in place can be the lifeline that transforms panic into a strategic, well-managed solution.

A Race Against Time

SERVPRO® Team Nicholson's Scott Askew and his crew proved the power of an MSA recently. Within hours of receiving the call, our team was on-site, ready to help. Seven hours later, cooling equipment was up and running - thanks to our subcontractor, Coastal Mechanical. We even had a team of welders fabricating quick hose connections in the hospital parking lot in order to connect the mobile chillers to the hospital's existing cooling system.

By the evening, the hospital was cooling to a comfortable temperature, all without displacing patients or disrupting critical operations. The team avoided an evacuation and multiple diversions, where a hospital has to transfer patients to another hospital. In the end, all this was possible without having to tell an MSA client, "no," — the word doesn't exist in our vocabulary anyways.

Building a Bridge to Swift Solutions

The MSA is more than just a contract - we become your logistics team, your trusted solutions provider. The last thing a business owner wants is to face a double emergency – the primary situation and its repercussions. Like the scramble to evacuate patients, and to secure specialized equipment, like chillers, at odd hours in order to prevent high temperatures from spoiling medication. An MSA eliminates the chaos, minimizing the complexity and severity of interruptions to business.

The Value of Strong Relationships

In the realm of crisis management, strong relationships are worth their weight in gold. Our connections with clients, subcontractor partnerships, and a network of SERVPRO teams across the nation, our bonds serve as the cornerstone of effective and efficient solutions. When challenges arise, leveraging our network's capabilities means clients have access to additional equipment and resources quickly.

In a world of emergencies, a Master Service Agreement isn't just a contract – it's a promise - to provide rapid response, leverage strong relationships, and transform potential chaos into smoothly managed solutions. It's the assurance that when a crisis arises, our team of professionals is ready to shift the perspective - becoming your total solutions provider for whatever happens.

Common Water Issues for Businesses

7/16/2023 (Permalink)

 

For a commercial property owner in Montgomery County, unexpected water problems can be a big issue. Fortunately, water damage professionals can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face, from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in several ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from many things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, a backed-up toilet, or weather, and help you repair your property. Call SERVPRO of Montgomery County today!

Common Water Issues for Businesses

10/2/2022 (Permalink)

 If your commercial property experiences water damage, call SERVPRO of Montgomery County!

For a commercial property owner in Montgomery County, unexpected water problems can be a big issue. Fortunately, water damage professionals can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face, from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in several ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from many things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, a backed-up toilet, or weather, and help you repair your property. Call SERVPRO of Montgomery County today!

Commercial Water Damage Cleaning Services

7/17/2022 (Permalink)

Your #1 Asset

Your business has been affected by flooding or water damage caused by a leak or sprinkler system going off, now what? 

As highly trained and highly rated professionals in the fire, water, and storm restoration business, our team at SERVPRO of Montgomery County is here to help. Our crews are IICRC certified which ensures we meet the highest industry standards. This also means we know how to extract water to get your office back in working order. That doesn't mean just the carpet and walls, though, we clean most types of fabrics and surfaces, porous or otherwise. Read below for some of our cleaning services or check out our website for the full list.

We know time is of serious importance. Every day your office or business is closed and costs you more in the long run. We offer several services to minimize as much damage as possible and help you get your business's doors back open. Here are some of the services we provide to help get your business back to preloss condition.

Electronic Cleanup

Water-damaged electronics can present a severe hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage conditions, we can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

Contents Claim Inventory Service (CCIS) provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, barcoding. Our Contents Claim Inventory Service:

  • Pre-loss list and value of contents
  • A detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with the burden of proof for claims
  • Peace of mind when you need it most

Commercial Property Water Loss and Extraction

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors, and ceilings and cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted, the less damage to the building structure and contents.

The first thing to do if dealing with water damage at your place of business is to remove the water immediately. 

The faster the water is extracted, the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring, and walls can cause permanent damage if not taken care of promptly.

Extracting water in commercial buildings or properties is an essential part of any large water loss. Fire sprinklers, used to stop a fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The technicians will place the dehumidifiers and air movers in the critical areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster, explaining the process and answering any questions about removing property, items, and demo.

At SERVPRO of Montgomery County we are here for your water and fire needs 24 hours a day, seven days a week. Call us at (931) 645-1285. Helping to make it “Like it never even happened.”

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

6/13/2022 (Permalink)

SERVPRO Cleaning Process After Catastrophic Commercial Emergencies

From 1980 to 2020, on average, the U.S. endured 7 severe climate events per year. Throughout the past year, that number has more than doubled, according to the National Centers for Environmental Information. Although statistics help describe the destruction brought on by natural disasters, no measurement can quantify the loss and trauma to individuals, families, and communities. The struggle of those involved as they work to rebuild a sense of normalcy is often not seen.

SERVPRO of Montgomery County is proud to assist by offering Commercial Large Loss and Disaster Recovery services after any catastrophic emergency in the United States. With the resources of 17 SERVPRO franchise licenses in 6 locations throughout 3 southern states, we are well-positioned to respond to any disaster.

Our flexible, efficient team can tackle damage at private businesses, hospitals, schools, government facilities, and more. SERVPRO professionals are highly trained in fire, storm, and water damage mitigation. When mitigating damage on a large scale, our team uses the following framework:

Control the Environment

Commercial-sized desiccant dehumidifiers remove water from the air and dense materials while increasing the air temperature, further drying the structure, and helping to better control the environment.

Remove Contaminated Material 

To ensure a safe and efficient clean-up, SERVPRO crews will remove contaminated material and items that are beyond repair and remove restorable items for off-site cleaning. 

Dry the Structure

Various sized air movers and dehumidifiers are strategically placed throughout the structure to accelerate the drying process. 

Our crews can be ready at a moment’s notice, deploying cutting-edge drying equipment and service vehicles that feature truck-mounted water extractors that operate even without electricity. Response time is critical for communities to get up and running again. When disaster strikes, we are ready to answer the call and make it “Like it never even happened.”

SERVPRO Drying Out Water Damaged Clarksville Homes

6/13/2022 (Permalink)

 

After a plumbing disaster, Clarksville homeowners need more than merely using a water-vac to pull water off the floor, open the doors and windows, and rent a rug shampooer from the local big box store. To completely restore a home or business takes a professional restoration service. 

Drying out a home with water damage in Clarksville requires attention to four key factors that affect humidity. SERVPRO restoration specialists train to analyze each one, knowing which drying methods and equipment they need to use in each home. It all comes down to HEAT. 

Water vapor level determines the humidity levels in the air in a home compared to its capacity. A level of 60 percent or higher indicates the air is saturated. That dramatically slows evaporation and increases drying time. Specialists use dehumidifiers to reduce the humidity level in each affected room. Properly working dehumidifiers can lower the level up to 20 percent every 24 hours. 

Evaporation is the natural process of water converting to vapor. With large amounts of water, it's prolonged. Our SERVPRO specialists use pumps and smaller extraction devices to remove the bulk of the standing water. Once they get the amount to less than two inches in depth, the evaporation rate rapidly increases. They can also augment the evaporation rate with dehumidifiers and use exhaust fans to increase movement, forcing saturated air outside the home. 

Air movement can also be increased using air movers to force warm, dry air throughout affected rooms and across damp surfaces like walls, tables, and countertops to gently increase the evaporation rate. Air movers and fans' combination to increase air movement is also very useful to dry out clothing in a gentle manner that does not damage the fabric. 

Temperature is also an essential factor, especially in cold weather. Since the preferred range to dry home and property is 70 to 90 degrees, we try to engage the HVAC system if it is operational carefully. If not, then specialists use space heaters to raise the internal temperature. They carefully monitor the temperature in every affected room to keep it under 80 degrees on the first day; however, a higher temperature can increase the humidity. 

At SERVPRO of Montgomery County, we use every tool and method available to return every residence to a dry, safe condition for families. If you have had a recent water issue in your home, call (931) 645-1285 to schedule a visit.

Benefits of Large Loss For Your Commercial Business

6/9/2022 (Permalink)

Large Loss Restoration of Your Commercial Property

When a property is affected by a disaster, catastrophic loss occurs. Whether the large, commercial property sustains water, fire, or storm damage, there will be many different moving parts involved to restore the business to its preloss condition. Employing a restoration company that offers significant loss response can be useful for insurance agents and business owners alike. A professional like SERVPRO of Montgomery County will be able to make the process run smoothly since we work with the insurance directly and handle all parts of most large loss jobs in-house.

Our services include water extraction, board-up services, HEPA filtration, mold remediation, fire cleanup, contents cleaning, odor removal, biohazard cleanup, construction, and much more.

1. Experts Are Equipped With the Right Tools

When a major disaster strikes a large geographic area, it's common for restoration experts to be overwhelmed with requests and phone calls. Some local restoration companies may not be equipped to handle all types of disasters or at a large scale, and these companies may not have access to specialized tools.

A restoration company with a broad reach and the resources of 18 other locations, can bring in experts with the necessary tools to assist in the cleanup and restoration process of even the biggest and most complex jobs.

2. Experience to Handle Catastrophes

Whether a catastrophic loss occurs due to flooding, storm damage, or a fire, it's essential for business owners and insurance agents alike to know that the professionals restoring commercial properties are experienced. One person alone may not have the experience to respond to a major disaster. However, when numerous people assist in responding to a disaster, everyone's combined experience makes the loss response team equipped to manage many aspects of commercial property damage. 

3. Timely Reactions

When widespread damage occurs to an area, other local restoration companies may not assess quickly enough to be a real help. Unfortunately, a slow response can cause a property to acquire more issues, such as mold growth and structural damage. With our 24 hour emergency response, however, professionals can quickly assess a property, and take next steps. After a thorough assessment, experts can begin restoration. So, the faster the professional gets to the jobsite, the faster your commercial property can be restored to its preloss condition.

There is a reason SERVPRO has ranked number one in the industry for over 20 years. We stand with our work because we really are “here to help.”

SERVPRO® Emergency Ready Profile Helps Prepare Your Company for Emergencies

We want to help your business to be ready for the damaging effects of fire, water, and storm. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate action plan.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage affects your business. 

The Emergency Ready Profile (ERP) is a tablet and phone application that allows you to take photographs of important safety and emergency features in your business. Each photograph will have a written explanation of how to turn off the different utility systems. One of our SERVPRO employees will walk you through your business’s safety features and help you establish a plan in preparation for an emergency. Remember Murphy’s law—If anything can go wrong, it will. So, we want to make sure you are not caught unawares. 

For additional information regarding SERVPRO Emergency READY Profile, contact us at (931) 645-1285.

The Importance of Fast Water Cleanup

5/23/2022 (Permalink)

How Fast Should Water Damage be Cleaned Up?

You depend on your business to keep money flowing in, and you rely on the building where location keeps business going. However, when a pipe or supply line springs a leak, it throws a kink in your week. The time it takes for you to arrange pipe burst cleanup can make the difference between a simple and fast water cleanup or extensive and expensive water damage.

The First Few Minutes

Water damage begins with a variety of events, including:

  • Pipe break
  • Supply line leak
  • Toilet overflow
  • Adverse weather
  • Foundation crack

If all you need is pipe burst cleanup or supply line repair, the first few minutes of water cleanup are crucial. If possible, turn off the source of water as quickly as possible.

The First Few Hours

The longer water sits, the more potential havoc it wreaks. Once exposed to humidity, walls can start to disintegrate, and items made of pressed wood—which often includes cheap flooring—can swell and warp. Water from burst pipes and supply lines can also damage furniture and other supplies in your workplace. 

The First Few Days

Damage that is not mitigated quickly will also become a breeding ground for mold and bacteria growth. Prolonged damage can interrupt your business’s daily operations, possibly harming your bottom line. To limit the extent of water damage to your business, call a professional in the restoration industry like SERVPRO of Montgomery County. SERVPRO’s highly trained professionals are equipped with knowledge, experience and all tools capable to restore your business to its preloss condition. We know the disruption that results from supply line leaks, overflowing toilets, adverse weather, foundation cracks, pipe breaks and other catastrophes. By calling our emergency team, available 24 hours per day, you may be able to turn a potentially massive setback into an easy and fast fix. For additional information regarding commercial restoration, call us at (931) 645-1285.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

12/21/2021 (Permalink)

Two SERVPRO of Montgomery County employees in orange vests walking into a school next to a big, green desiccant dehumidifier SERVPRO of Montgomery County crews are ready to clean after a commercial large loss. We can handle large restoration jobs in Clarksville, TN.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

From 1980 to 2020, on average, the U.S. endured 7 severe climate events per year. Throughout the past year, that number has more than doubled, according to the National Centers for Environmental Information. Although statistics help describe the destruction brought on by natural disasters, no measurement can quantify the loss and trauma to individuals, families, and communities. The struggle of those involved as they work to rebuild a sense of normalcy is often not seen.

SERVPRO of Montgomery County is proud to assist by offering Commercial Large Loss and Disaster Recovery services after any catastrophic emergency in the United States. With the resources of 17 SERVPRO franchise licenses in 6 locations throughout 3 southern states, we are well-positioned to respond to any disaster.

Our flexible, efficient team can tackle damage at private businesses, hospitals, schools, government facilities, and more. SERVPRO of Montgomery County professionals are highly trained in fire, storm, and water damage mitigation. When mitigating damage on a large scale, our team uses the following framework:

Control the Environment

Commercial-sized desiccant dehumidifiers remove water from the air and dense materials while increasing the air temperature, further drying the structure, and helping to better control the environment.

Remove Contaminated Material 

To ensure a safe and efficient clean-up, SERVPRO of Montgomery County crews will remove contaminated material and items that are beyond repair and remove restorable items for off-site cleaning. 

Dry the Structure

Various sized air movers and dehumidifiers are strategically placed throughout the structure to accelerate the drying process. 

Our crews can be ready at a moment’s notice, deploying cutting-edge drying equipment and service vehicles that feature truck-mounted water extractors that operate even without electricity. Response time is critical for communities to get up and running again. When disaster strikes, we are ready to answer the call and make it “Like it never even happened.” 

Did You Know?

8/10/2021 (Permalink)

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings called smoke webs!

Does Your Business Have a Plan?

Protect your people: Your employees are your most crucial business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 

  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 

  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

If your property experiences fire damage, call SERVPRO of Montgomery County at (931) 645-1285.

Commercial Mold Removal

7/6/2021 (Permalink)

SERVPRO of Montgomery County is ready to serve you. Call today! SERVPRO of Montgomery County is ready to serve you. Call today!

A recent call from a local property owner to check out a restaurant he purchased to renovate resulted in a large mold job for SERVPRO of Montgomery County. Upon entering this abandoned space, it became clear immediately this was a mold remediation job for the experts! So we went to work! With mold covering the walls, the bar area, baseboards, and crown “mold”ing (pun intended), our crew had to suit up with PPE, including respirators and Tyvek suits, to be sure they were protected! Mold remediation is a very tedious job for a home, but it is even more so when it is a commercial property like a restaurant. Containment must be set up to not contaminated unaffected areas. All items with mold exposure had to be disposed of properly. At the end of the demo and clean up, an industrial hygienist was brought in to ensure that the commercial property was checked out!

Mold remediation in a commercial property is a tedious yet rewarding job, especially when we get to see a building brought back to life!

3 Facts About Commercial Black Water

7/6/2021 (Permalink)

Your Clarksville, TN, commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but the more immediate issue caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can help understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3 or “black water.” This means the water did not come from a sterile source and may contain various hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in flood damage and cleanup service is the safest way to remove it. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water entirely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is good to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold. 

Blackwater damage can harm your Montgomery County commercial building in several ways. However, when you know its dangers and how to combat them, you may be able to prevent the worst of the destruction. Call SERVPRO of Montgomery County.

3 Commercial Black Water Facts

7/2/2021 (Permalink)

SERVPRO of Montgomery County is the right restoration company for you! SERVPRO of Montgomery County is the right restoration company for you!

Your Clarksville, TN, commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but the more immediate issue caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can help you understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3 or “black water.” This means the water did not come from a sterile source and may contain various hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in flood damage and cleanup service is the safest way to remove it. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water entirely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is good to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be challenging to treat once it takes hold. 

Blackwater damage can harm your Montgomery County commercial building in several ways. However, when you know its dangers and how to combat them, you may be able to prevent the worst of the destruction. Call SERVPRO of Montgomery County.

Sprinkler Water Damage

6/23/2021 (Permalink)

A fire in a commercial business or a property-managed real estate complex can be devastating. Still, when you add in the additional damages from the sprinkler systems kicking on, the commercial damages are enormous. Businesses and apartment complexes cannot afford to close for a day; it affects many different individuals' lives. SERVPRO of Montgomery County offers 24/7 commercial damage services to get commercial businesses back on their feet in as little time as possible.

Using SERVPRO of Montgomery County commercial services is like a one-stop shop. Continuing with the example, if a fire burns through a commercial business and the sprinkler system turns on, there will be both fire and water damages. SERVPRO's commercial services are an umbrella term that extends our normal services into a commercial setting. SERVPRO can simultaneously treat fire and water damages. Our commercial services reduce the cost that businesses pay because they do not need to look for multiple companies. The other additional benefit to SERVPRO is that they are essentially a liaison between insurance companies and clients.

Unfortunately, disasters are not preventable, but companies like SERVPRO are there to make it "Like it never even happened," with their residential and commercial services. For questions regarding SERVPRO of Montgomery County's commercial services, contact the office at (931) 645-1285, visit the website, or message us on Facebook!

When this Doctor Needed Help He Called SERVPRO of Montgomery County

6/18/2021 (Permalink)

A Doctor's Office. A Fire. Two Things That Don't Mix.

Fortunately, no one was injured. But we needed to help this practice set up a temporary office so that the doctors could continue to see patients. We know that in a situation like this, time is of the essence. We got the call and responded with plenty of crew to get the damaged contents out and assess what could be cleaned and salvaged and what needed to be discarded. Contents that sustained only light soot damage were quickly and thoroughly cleaned and moved to their temporary office space so that their business could resume somewhat normal activities. Closely working with the client and the insurance company, we packed contents and began the cleaning process at our warehouse and on-site to get their business back up and running as soon as possible. As boxes of contents were cleaned and ready to put back into use, we transported finished items to their temporary office space. Contents ranged from waiting room furniture and files to high-end instruments and tools needing adequate intricate cleaning.

Meanwhile, our crew was busy doing a necessary demo in the building areas that had to be removed due to the fire damage. Debris hauling and cleaning the entire structure to remove soot that had traveled through the entire building was ongoing until that portion of the job was complete. Ducts of the HVAC system also needed cleaning as the smoke and soot traveled through these systems as a means of escape. We readied the building after the demo and cleaned for a contractor to build back the structure to make the offices operational again.

In a fire of this magnitude, the project manager oversaw all of these activities to complete the job. And as you can imagine, this process takes months to complete. We know that situations like these require constant communication with our clients throughout the process. It is always satisfying to see a job of this magnitude come to completion. Throughout this process, our goal is to minimize the stress for our customers and get them back to normal business as smoothly and quickly as possible.

When unfortunate circumstances require our services, we do our best to exceed customer expectations. We are always here to help.