What our Customers say...
I received your certificate of satisfaction survey and have completed it, however, the section for additional comments was not large enough to adequately communicate the astonishingly professional job completed at my home. Danny and his helper, were extremely thorough in the removal of the cellulose insulation. I did not expect that level of attention to detail. I appreciate so much the concern they had with my request that it be contained so that my family would not have any more adverse health effects related to the insulation or removal. They are both very hard workers and went above and beyond what I had expected. I would definitely use SERVPRO in the future and certainly recommend your services to my friends. Thank you again.
Excellent and punctual. That means a lot coming from a builder.
SERVPRO SAVED THE DAY! Everything from start to finish was outstanding. Thank you!!!
So appreciate SERVPRO and their help! Awesome service, very personable, friendly, and considerate ! Thank you, Ronnie, Colton, Matthew, Leo, and Danny for helping me clean up my flooded store @ Newspring Thrift! #greatservice #excellentworkers #thankyou
My apartment recently had water and smoke damage thanks to a fire in the unit above. Bobby and his team have been absolutely fantastic at helping us get everything back together. I have pretty high standards for the service industry, having worked in a similar field for ages, and these guys have exceeded my expectations over and over. I couldn't recommend them more.
First class company that treats their clients with respect. Each job is their number one priority! Thanks SERVPRO!
SERVPRO is should be named HEROpro.... they are the go to people when Mr. Mayhem decides to visit your home. Nothing is to big or small for them; flood, fire, earthquake, tornado.... name it, they will take your worries away and restore your home like Mayhem never visited! I'd never use anyone else. In times like those you need someone to trust... SERVPRO is that company.
The Montgomery County SERVPRO team were very professional, paid attention to the details and were very considerate of our work environment. We would most definitely contact them again if we ever had another issue.
What an organization of truly awesome people. They made the mold under my sink disappear and didn’t have to rip out my entire kitchen. So happy I called them. Thanks SERVPRO.
Very professional, answered all my questions and kept me informed through the process
Professional, on time and pleasant to work with.
Quick, polite, and detailed.
Had a water line burst in the upstairs of my home while I was at work. Come home and water had made it all the way to basement. SERVPRO responded fast when I needed them. Would recommend them to anyone.
Everyone was very helpful and professional to all the questions I had. The work was excellent and I couldn't be happier with the results of your team!!! VICTORIA was especially helpful and polite to me. I would recommend them to anyone I know!
Quick, accommodating, honest and hard working. Great service and communication!! Thank you for a job well done.
This team is amazing and quick to respond to emergencies. Quality work and price is on point. Would recommend to anyone I know!
I am the secretary at Fort Donelson Memorial United Methodist Church in Dover, TN, and recently we had an issue with moisture in the furnace room. SERVPRO came out and helped us diagnose the problem, which actually needed to be fixed by our HVAC people before they could clean the area. As soon as it was fixed, SERVPRO returned and cleaned and sanitized the area. Through the process, they were clear, communicative, efficient, reasonably priced, pleasant, and never tried to sell us services we did not need. We would definitely use them again and refer them to others.
We asked SERVPRO for an estimate on mold remediation in a home we are potentially purchasing. Cody was very professional and informative, as well as very diplomatic with the current home owner. Thank you!
Beyond impressed, one stop one shop. As a property manager, SERVPRO has made sure that my clients homes is repaired correctly, and promptly. Certainly 5+? service. Thank you for caring for my clients property as it was yours.
We had water damage to our home from a heavy rain storm. SERVPRO was out within the hour after I called them. They were very polite, informative, and professional. They did a great job drying up all the damage in our home. Would highly recommend them.
Awesome service I would recommend anyone first-rate top notch
The fire was a tragedy, but you made it bearable when you did great work for us. Truly we highly appreciate all you did for us. We highly recommend SERVPRO of Montgomery County.
My home had a small leak in the crawl space and caused growth through out my crawl. SERVPRO was great they told my wife and myself how the cleaning process would go and made the nightmare go away!!!!
Great job ,Thank you SERVPRO !!!
After 3 weeks of haste dealing with the insurance and other parties after our kitchen caught on fire we finally had a great and stress free day thanks to SERVPRO. They arrived on time, and were impressively compassionate with the highest level of professionalism. We were very impressed with how easy and convenient they made the entire process by being able to handle absolutely every aspect of the job, and I was very thankful that they provided a separate mitigation and construction team to ensure our home will be better than ever when they are done.
The rebuild on my condo after extreme water damage was beyond my dreams! Everything was perfect and Robert Allen was the most professional, customer oriented man on earth. He got the job done right and on time. I absolutely love my new home
I received service from SERVPRO due to storm damage from Harvey. They came at request of my insurance agent.
These 2 men were absolutely the best. The seemed to know what they were doing, did it, and were in good spirits.
I recommend them for help anytime.
IF I need help, I know who to call.
Very professional, courteous and quick to respond. They made sure I was happy before leaving the job. Definitely would recommend to anyone needing restoration services.
I had a grease fire in my kitchen. My whole house was affected by soot. SERVPRO came out and cleaned and they were very professional and worked hand in hand with my insurance company.
I called SERVPRO to come out to my house after the tornado ripped through Clarksville. They boarded up my widows that blew out and put a tarp on my roof to keep it from leaking anymore. Response time was amazing and the were so professional and caring.
I wanted to let everyone know about the amazing service that I saw first hand demonstrated by SERVPRO of Montgomery Co. The professionalism of the crew from the time they started the job to the completion of the job was top notch. They were there to take care of a sewage leak that damaged the crawl space. They extracted the sewage, removed all the damaged material and dried the space and left it just like the slogan says, "Like it never even happened." Thank you for a job well done.
Thank you for a job well done. We are completely satisfied with the work you did for us. Your tech explained everything as he was doing it and answered any additional questions. I would recommend your services to anyone who has had a misfortune like we did and needs a clean-up crew. Once again we thank you for a great job! Thanks, Cherie N.
I just wanted to take a moment to let you know how impressed we are with SERVPRO® of Montgomery County. When I was notified there was a water intrusion in my home and my floors were starting to buckle, I was shocked and really did not know what to do. When I called SERVPRO® I was amazed at the professionalism and level of knowledge they had regarding my situation. I would recommend these guys to anyone who has had a loss to their home. I am one very happy customer!
Wanted to send out a quick note to let you know the SERVPRO® team you sent out was as great as the team last year. That’s walking away easy. Wish you all the best as I know your challenges are many but what I see in the teamwork each time those challenges are met head on!
Prompt on all calls, even showed up early! We will use and recommend them anytime!
Jeremy and Nate did a great job when they cleaned the ductwork and carpet in my home. They arrived on time, explained what they would be doing, asked if I had questions and then went right to work. It was apparent they knew what they were doing. Although SERVPRO is known for fire and water emergency services, I wanted everyone to know they also do a great job in the cleaning area. I will recommend them to my family and friends.
Truly blessed to have such a wonderful company restore my home. This was the easiest experience I've ever been through! Phillip and his team worked closely with my insurance company to make sure everything was restored to pre loss conditions. I now understand the meaning of "Like it never even happened"!
My washing machine is kept in my finished basement, and I had thought this was a great place for it. But it had a major mechanical failure and i had a flood in my basement. Even with the drains there was so much water leaked that it made flood damage a foot off the ground. Walls were damaged, flooring was damaged, and it was awful. That is until your company came in and made it go away. I would have never imagined to repairing it would be easy. My basement like new in a short time. Thank You!
When we set up our above ground pool, I never thought it would end with flood damage to my house. But just like the funny YouTube videos, there goes the side of my pool and water coming inside my home. Well I didn't have insurance that would cover this, but thankfully your company kept the costs low and I was able to afford the timely repair. Your guys did a great job and I would call if this happened again.
When I bought my house I remember thinking how safe from floods it would be since it was not next to a body of water, or in a flood plain. However, when the rains came down faster than what the ground would absorb it had nowhere else to go but inside my door. It ruined my floors and damaged the bottom of my walls. Your company answered on the second ring and was extremely polite. The technician showed up to assess the damage on time. Thank you
Short turn around, professional workmanship, and excellent customer service are the three things that really stood out in mind regarding everything this company did during the fire damage restoration process.
Do yourself a huge favor and call this company if you have a problem with mold. You will definitely be happy with the results!
I wanted to take the time to thank every member of your team for their hard work and dedication to getting my home back in order after a fire did extensive damage. I would not hesitate to call you again if I ever find myself in this situation.
I hope I never find myself having to deal with mold again, but if I do, this company will be the first (and only) one I will call. A job well done. Thanks for all you've done.
I’ll admit that I thought most of the stuff in my basement was a complete loss after the flood. Fortunately, I hired a company that was up to the challenge of repairing and restoring the damage, as well as trying to salvage as many of my things as they could.
Wonderful work; very responsive, even squeezed me into their already busy schedule to ensure my home did not have to experience any further water damage by waiting a day or two.