Recent Posts

What’s an Ice Dam?

1/18/2018 (Permalink)

Water Damage What’s an Ice Dam? Does this look familiar? Your home may have an ice dam issue.

Have you ever heard of an ice dam?

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and

into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

So what causes ice dams?

They’re often caused from poor ventilation and climate control within the attic of a home. When the attic gets too warm, this can cause snow on the roof of the home to melt. When your home has recessed lighting, skylights, intricate roof designs and/or heating ducts, you’re probably at an increased chance for an ice dam to form.

How can you check for ice dams?

You can look for some warning signs that will tip you off to the presence of the sometimes elusive ice dam. Icicles can be an initial sign, according to To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Another sign is if ice is coming through the home’s soffits or forming in the gutters, or there’s ice appearing on the exterior walls. 

Do you know what to do if you have an ice dam?

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to your property, we’re here to help. Call us at SERVPRO® of Montgomery County; we’re available 24/7, ready to restore to preloss condition.

Is Your Small Business "Ready for whatever happens"?

1/15/2018 (Permalink)

General Is Your Small Business "Ready for whatever happens"? No one plans on a disaster, but you can plan to be "Ready for whatever happens."

Does your business have a plan for when disaster strikes?

Being prepared for an emergency is an essential part of a business operation plan, especially because when business is disrupted it can cause a loss of revenue and extra unforeseen expenses. Among the consequences and aftermath of damaging disasters is the fact that many businesses have a very hard time recovering from the loss of income. In fact, according to the Red Cross, 40 percent of small businesses suffer so greatly after a disaster that once they shut down, they never reopen.

Here at SERVPRO we offer an Emergency Ready Profile (ERP) free of charge to local businesses around the Montgomery County, TN, area. SERVPRO ERPs offer several advantages to your business including:

  • A concise Profile Document of your business
    • This contains only the critical information needed in the event of an emergency & will save a lot of time and money if ever needed
    • Only takes a little time to complete and will not interfere with your business’s current projects
  • A description of your facility’s details (i.e., shut-off valve locations, priority areas, and important contact information
  • A comprehensive guide to get you back into your building ASAP following a disaster
    • This minimizes the amount of time your business is inactive since you’ll have an immediate plan of action
  • An established relationship with SERVPRO as your damage mitigation and restoration provider
    • We’re close by, ready to respond, and available 24/7
  • Identification of chain of command for work authorization within your company
    • This expedites the process of beginning damage mitigation and restoration for your company, reducing downtime and costs

SERVPRO ERPs allow your business to have a quick reference of what to do when an emergency happens and how to do it. You’ll also be assured that you’ve got a professional industry leader right nearby, who’s “Ready for whatever happens”.

Pipe Burst at Local Clarksville Restaurant

1/4/2018 (Permalink)

Water Damage Pipe Burst at Local Clarksville Restaurant The flooding in the restaurant covered much of the dining space with up to 2+ inches of water.

Late last week, we responded to the complaint of flooding inside a local restaurant in the area. Water covered much of the customer dining space, leading to an obvious issue for the restaurant when trying to serve its clients (see image above). As it turns out, there was an issue with freezing water inside the pipes located in the ceiling of the building, which caused an emergency sprinkler head to burst and water to erupt into the dining space.

Contrary to popular belief, water pipes don’t burst just because of the H2O performing a phase change into ice. When water freezes inside a pipe, pressure begins to build up internally within the walls of the pipe because water expands as it freezes. This pushes water inside the pipe toward the faucet or valve, causing increased water pressure which eventually can cause a pipe to rupture.

In order to reduce damage costs and have a speedy and effective turn around to fix the damage from the burst pipe, the restaurant called SERVPRO of Montgomery County.

Our highly trained restoration specialists performed an inspection of the restaurant to determine the scope and extent of the water damage and performed tests to determine how far the moisture traveled, that way we could ensure proper and complete restoration of the building. We removed the water through extraction (we use pumps and vacuum units to quickly remove the water) and set up air movement in combination with dehumidifiers. After restaurant hours and through the weekend our construction team was hard at work replacing water damaged drywall and painting the walls of the restaurant.

Our team was able to effectively resolve the restaurant’s water damage issue within no time, allowing the business to run as normal and continue to serve its customers with little downtime.

Whenever you’ve got an issue with water damage, don’t hesitate to call us! We’re a local Clarksville TN company and we’re ready to respond 24/7 to your emergency needs, repairing the damage “Like it never even happened.”

Freezing Temps = Freezing Pipes

1/3/2018 (Permalink)

Water Damage Freezing Temps = Freezing Pipes Colder temperatures bring a risk of freezing water in your pipes.

Now that winter is finally here, there’s bursting pipes everywhere!

As temperatures drop below freezing, water pipes both at your home and your workplace run the risk of freezing and potentially bursting. When this happens, flooding and damage can occur to the property and possessions. Although bursting pipes can lead to a myriad of issues, the good thing is that this can often be avoided. Here are a few tips to help safeguard against freezing pipes:

Add extra insulation

Pipes that are located in the basement or attic may not be adequately protected from freezing temperatures. Adding extra insulation, such as fiberglass or foam rubber, can be a solution for exposed pipe in these areas.

Caulk holes and cracks

All holes and cracks near pipes should be sealed to keep out cold air and keep warm air inside. This should be done both on the inside and the outside of the building.

Drip your faucets

Opening the faucet can relieve pressure in the pipe that is created from the frozen water, keeping the pressure from building up and therefore reducing the chances that the pipe bursts and you have a flooding situation.

Open cabinet doors

Warm air will more readily circulate around pipes if cabinet doors are kept open. If the air around the pipe is kept warm, the chances of water freezing within the line will be reduced.

Make sure the heat is up

Keep your household or business temperature above 50 degrees Fahrenheit, even when there’s no one occupying the building for periods of time.  

In the event that disaster does strike and damage is done by frozen pipes flooding your property, our team here at SERVPRO of Montgomery County is ready to spring into action and make it “Like it never even happened.” Call us anytime, we're ready to respond to your emergency 24/7. 

5 Easy Ways to Prevent Fires This Holiday Season

12/28/2017 (Permalink)

Fire Damage 5 Easy Ways to Prevent Fires This Holiday Season Practice caution this holiday season! Don't let fire damage ruin your festivities.

The holiday season is a time for friends, family, and traditions. With those traditions comes decorating, and with decorating comes some common hazards which cause disasters that can be with avoided with a little know-how and a few preventative measures.

December is peak time for household fires, and the top 3 days for home candle fires are Christmas, New Year’s Day, and New Year’s Eve. Candles, lighting, fireworks, and Christmas trees are some of the main culprits when it comes to property damage from fires. Here are 5 easy ways to avoid tragedy this holiday season:

1. Use flameless candles

These are a safe alternative to traditional candles, and with the many different varieties now available on the market, your options are limitless. They often look and smell like real candles, but don’t have to risk factor their more traditional counterparts.

2. Be cautious using traditional candles

Put traditional candles in stable holders and keep them at least 12 inches from anything flammable. Also, don’t fall asleep with candles lit and when you leave the room, blow them out.

3. Take care when celebrating with fireworks

When it comes to celebrations involving explosives, extreme care should be exercised. 10 percent of fireworks fires occur from December 30th through January 3rd, with the peak of these fires occurring on New Year's Day.

4. Be careful with holiday trees

Pick out a tree with fresh green needles when not using a flame retardant artificial tree. Make sure you keep the tree watered daily and dispose of it properly at the end of the season by finding a local tree recycling program. According to the National Fire Protection Agency, from 2011-2015 there was an average of 200 home fires that started with Christmas trees per year and this costed $14.8 million in property damage annually.

5. Don’t overload electrical outlets

When using adapters/splitters or extension cords and power strips, don’t over do it. Use common sense and only plug in items if there is an available outlet.

Keep safe during this festive time of year, and from all of us here at SERVPRO of Montgomery County, Happy Holidays and a Happy New Year!

Skilled Recovery Methods can Eliminate Commercial Water Damage for Clarksville Business Owners

12/6/2016 (Permalink)

Commercial Skilled Recovery Methods can Eliminate Commercial Water Damage for Clarksville Business Owners Repairing walls, floors, and even furniture are skills we take seriously.

Clarksville Business Owners can Eliminate Commercial Water Damage with Recovery Methods

When your business has had a problem with water causing puddles where it should be dry, or running along water lines, you should call a restoration company. The longer these go unnoticed and wait to be repaired, the greater the expense involved in bringing things back to how they should be. Your business deserves better than to be neglected or put off. At SERVPRO, we know how to make things easier for you in returning things to normal when things are not as they should be at your business site.

When your Clarksville business has commercial water damage issues, we can help with restoration and repairs at all levels. Getting things dried out and cleaned up are first on the list. SERVPRO technicians are skilled in locating hidden water, and then determining the extent of it. Airing your building out with very powerful air movers and heaters can help return things to normal, and safe, level of moisture.

Repairing walls, floors, and even furniture are skills we take seriously. While some pieces of furniture dry quickly, without any residual stains, other pieces will need help returning to their former beauty. While many would think certain pieces of furniture beyond repair, we know that with furniture and fabric restoration techniques, we can have your business like new again, from the floor to the ceiling, and everything in between.

Finding out that you have a leak that is wasting countless dollars is only the start of ending your problem with commercial water damage. SERVPRO can help you return things to normal, and ensure that everything is clean, sanitary, and dry again. We'll have everything that is damaged repaired or replaced, and looking new again. We always work together as a team, which ensures thoroughness while allowing us to still work quickly.


Locally Owned Company with National Resources

Just call us, SERVPRO of Montgomery County at (931) 645-1285, for assistance and guidance when there's a water or moisture problem in your business.

Basements can Suffer Flood Damage During Heavy Rains in Woodlawn if Your Foundation is Cracked

11/30/2016 (Permalink)

Water Damage Basements can Suffer Flood Damage During Heavy Rains in Woodlawn if Your Foundation is Cracked If you suffer a flood in your basement due to rain or broken pipe, call the experts at SERVPRO to remove any water and prevent any mold.

Throughout the year, there are often heavy storms that can cause storm damage. However, one aspect of heavy rains, flooding, is typically seen as above ground. This is true, but an additional threat that homeowners should be aware of is saturated ground next to their home caused by heavy downpours. If there are cracks in the foundation's walls, this water can seep in. Most often, it is slowly at first, but if there are several cracks and crevices, this can create a big mess in your basement rather quickly.
In Woodlawn, flood damage is a common aspect of Tennessee life. With the many lakes and rivers, it's common for these bodies of water to overflow their boundaries and make their way into living rooms. The incoming water can be easily seen in advance, which allows for homeowners to move things to higher areas of your home. But when your basement is accumulating water below you, you might not realize it until much later.
When you see water in your basement, from any source, you should call expert and reliable professionals so they can get the water removed. Then the necessary cleaning and restoration can begin. Until the water is extracted, there is no work that can begin and damage to your belongings, and also to your home, continues and worsens. SERVPRO will not only extract all of the water, but if it is dirty water that contains contaminants, we'll also sanitize your home, making it safe again for you and your family. We'll ensure that things are dry again, so that secondary water damage doesn't affect your home later.
Repairing and restoring your basement's interior should be done after foundation cracks are taken care of. This can be via a new wall or other methods. If temporary methods are used, these should be inspected on a regular basis to help ensure that our restorative work will last. Ensuring your basement is dry is important in keeping mold under control, and also the humidity level in the upper levels of your home. Mold is everywhere, and allowing moisture to infiltrate your home from the basement is completely avoidable.
Call us, SERVPRO of Montgomery County at (931) 645-1285 and we'll get your basement dry again, fast, helping you get everything back to normal again.

The Water Damage Restoration Process For Your Woodlawn Property

11/29/2016 (Permalink)

Water Damage The Water Damage Restoration Process For Your Woodlawn Property Water damage of any kind requires water damage restoration.

Water Damage Restoration Process

Water damage of any kind requires water damage restoration. This is a multi-step process that needs to be handled by experts, like our staff at SERVPRO. We are licensed, certified and experienced to give you the services that you would need and expect when water has damaged your home.

Initial Inspection
A certified water damage technician will come out to do a visual assessment of your water damage in Woodlawn. This will help us to determine the right actions needed to reverse any adverse effects from the damage. After this is done and if there are no safety hazards, contents in your home are secured, and restoration will begin.

Containing damage and extracting water as soon as possible is the top priority. Any wet materials on the floor like pillows, throw rugs, toys and clothing are taken out of the affected are. After the water is extracted, we will, if needed, start to remove any surfaces that are wet like ceilings, walls or floors to help speed up the drying process. Sometimes baseboards are removed, and any drywall or wet insulation that is non-salvageable is removed. Cabinet doors and drawers are opened, and toe kicks could be removed to make drying faster as well.

Drying And Stabilizing
Next, we will start the drying process. We have commercial grade equipment at SERVPRO such as dehumidifiers, air movers, heaters and wood floor drying systems to create dry air, raise air circulation and evaporation. The environment will be carefully monitored each day during the drying process, and the progress will be documented. It is crucial to control moisture to prevent any mold growth. Normal drying time is generally between two and four days, depending on the situation and what materials were impacted.

Once drying is complete, our technicians will perform another inspection to ensure there are no pockets of moisture that are hidden. If there are, it could result in additional damage or growth of mold.

After the damage has been mitigated, and your home is returned to a dry state, reconstruction will begin if there is structural damage or other building materials need replacement. In the end, your home will once again be a healthy and safe dwelling.

For any of your water damage needs, contact the professionals at SERVPRO of Montgomery County at (931) 645-1285. We will come out to assess your damages so we can begin a remediation plan right away.

4 Important Reasons to Get Professional Help Wth Fire Damage

11/22/2016 (Permalink)

Fire Damage 4 Important Reasons to Get Professional Help Wth Fire Damage Navigating the insurance claim process is often cited as a huge hassle by homeowners, but we're able to help make sure your claim gets approved.

You Need Professional Help When Dealing With Fire Damage 

When a fire emergency occurs, it can be devastating. In addition to ruining homes and their contents, fire events leave expensive damages in their wake. The cost of repairing and replacing items often causes homeowners to question whether it would be best to save money by doing their cleanup as opposed to calling a professional. 

If your home has fire damage in Fort Campbell, you may be wondering whether you should call an expert or attempt to do your own repairs. Here are four important reasons why contacting SERVPRO for help is the best route to take.

1. We use industry leading methods and equipment

Standard cleaners available at retail stores won't be effective at battling the smoke, soot, and damage left behind by fires. We use tools that are not only effective but safe, meaning we can work quickly and get your home back in order sooner.

2. Professional knowledge = greater safety

The dangers that come with fire damage cleanup are numerous, and our top priority is minimizing health and physical risks. If you don't have professional training, you'll be more susceptible to getting injured while attempting your own cleanup efforts. When you leave the job to us, you'll gain peace of mind.

3. Our team can restore your possessions

Instead of throwing things out, SERVPRO works to salvage and restore. This saves you money in the long run and prevents the need to purchase new items, documents, books, and appliances.

4. We'll help with your insurance claim

Navigating the insurance claim process is often cited as a huge hassle by homeowners, but we're able to help make sure your claim gets approved. We'll communicate with adjusters and ensure you have everything for your claim.


Locally Owned Company with National Resources

At SERVPRO of Montgomery County, our goal is to get your home back in top shape while keeping your family safe. We have the knowledge and tools to handle all types of fire damage effectively. To get a quote or obtain more information about our fire damage restoration services, call us 24/7 at (931) 645-1285.

Learn More About Fire Damage And Smoke Behavior In Cunningham!

10/30/2016 (Permalink)

Fire Damage Learn More About Fire Damage And Smoke Behavior In Cunningham! Call SERVPRO quickly if you suffer fire or smoke damage to start the repair process!

Property owners go out of their way to provide training to their occupants or staff and show them what to do during a crisis, they install all of the equipment, safety stations and prepare for the worst. After a fire hits their home or commercial property, there needs to be someone to turn to that is going to put forth as much effort to assist them and that someone is SERVPRO.

When you are looking for fire damage restoration in Cunningham, begin and end your search with our expertly trained Technicians. Our entire staff is here to make the process as easy as possible while providing assistance in dealing with all the mind-numbing paperwork.

The Technicians at SERVPRO understand how smoke behaves during a fire and we put this knowledge to work helping to determine where the best place is to start the inspection of your property after fire damages it.

It is a well-known fact that hot air rises and causes cooler air to drop. So, the fluctuations in temperature both inside and outside of the smoke itself can cause movement. But, the fire itself also draws cooler air to it, heats it and pushes it away again.

The movement is an ongoing process throughout the length of the event, creating a constant flow and circulation of hot and cold air. Forcing the steady stream of air to create burn patterns throughout the area caught up in a fire.

Remember being told to drop to the floor if you get caught inside of a smoke-filled room? That's because the highest concentration of smoke particles, ash, and heat are near the ceiling. Not only is it horrible to breathe, but it's also moving incredibly fast, fast enough that it leaves behind smoke residue and damaging heat lines all over your walls and ceiling.

Hot smoke will move to cold surfaces such as walls, windows, closed drawers, closets and other rooms not affected by the fire yet. With this movement, hot smoke leaves deposits of tar and smoke residue all along these surfaces.

It's not hard to imagine the extreme damage left in the wake of a fire. But, hardly anyone considers the damage left behind by the smoke. SERVPRO Technicians know that smoke damage can sometimes be far worse than the damage the fire caused.

Don't forget, SERVPRO of Montgomery County is here to assist you with all of your restoration needs. Don't hesitate to give us a call 24/7. - (931) 645-1285